Tertini Wines Privacy Policy
Tertini Wines regards customer privacy as an important
part of our relationship with our customers. The following privacy
policy applies to all Tertini Wines users, and conforms to internet
privacy standards.
If you have questions or concerns regarding
this statement, you should first contact us at 02 4878 5213.
Collection of Information
In order to use the Tertini Wines website, we may require
information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly
in regard to sales, support and accounts, including Email. Any
information collected by Tertini Wines is collected via correspondence
from you or your company. This may be via the telephone, Email,
mail, fax or directly through our website.
Use of Collection
Information
Any details collected from Tertini Wines customers is required
in order to provide you with our products and/or services, and
a high level of customer service. Correspondence is recorded
in order to provide service references, and to assist in our
staff development.
Storage of Collected Information
The security of your personal information is important
to us. When you enter sensitive information (such as credit card
numbers) on our website, we encrypt that information using secure
socket layer technology (SSL). When Credit Card details are collected,
we simply pass them on in order to be processed as required.
We never permanently store complete Credit Card details. We follow
generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once
we receive it. If you have any questions about security on our
Website, you can email us at robert@tertiniwines.com.au
Access
to Collected Information
If your personally identifiable information changes, or if you
no longer desire our service, you may correct, update, delete
or deactivate it by emailing us at robert@tertiniwines.com.au.
Orders If you purchase a product or service from us, we may request
certain personally identifiable information from you. You may
be required to provide contact information (such as name, Email,
and postal address) and financial information (such as credit
card number, expiration date). We use this information for billing
purposes and to fill your orders. If we have trouble processing
an order, we will use this information to contact you.
Communications
Tertini Wines uses personally identifiable information
for essential communications, such as emails, accounts information,
and critical service details. We may also use this information
for other purposes, including some promotional Emails. If at
any time a customer wishes not to receive such correspondence,
they can request to be removed from any mailing lists by emailing
us at robert@tertiniwines.com.au.
You will be notified when your personal information is collected
by any third party that is not our agent/service provider, so
you can make an informed choice as to whether or not to share
your information with that party.
Third Parties
Tertini Wines may at its discretion use other third parties
to provide essential services on our site or for our business
processes. We may share your details as necessary for the third
party to provide that
service. These third parties are prohibited from using your personally
identifiable information for any other
purpose. Tertini Wines does not share any information with third
parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure
is necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on our Website.
Links
Links on the Tertini Wines site to external entities are
not covered within this policy. The terms
and conditions set out in this privacy statement only cover the
domain name of www.tertiniwines.com.au
Changes to Privacy Policy
If we decide to change our privacy policy, we will
post those changes to this privacy statement, the homepage, and
other places we deem appropriate so that you are aware of what
information we collect, how we use it, and under what circumstances,
if any, we disclose it. We reserve the right to modify this privacy
statement at any time, so please review it frequently. If we
make material changes to this policy, we will notify you here,
by Email, or by means of a notice on our homepage.
Tertini Wines
Security Policy
Tertini Wines uses the eWAY Payment Gateway for its online
credit card transactions. eWAY processes online credit card transactions
for thousands of Australian merchants, providing a safe and secure
means of collecting payments via the Internet.
All online credit
card transactions performed on this site using the eWAY gateway
are secured
payments.
- Payments are fully automated with an immediate
response.
- Your complete credit card number cannot be viewed
by Tertini Wines or any outside party.
- All transactions are
performed under 128 Bit SSL Certificate.
- All transaction data
is encrypted for storage within eWAY’s
bank-grade data centre, further
protecting your credit card data.
- eWAY is an authorised third
party processor for all the major Australian banks.
- eWAY at
no time touches your funds; all monies are directly transferred
from your credit card to the
merchant account held by Terini Wines.
For more information about
eWAY and online credit card payments, please visit
www.eWAY.com.au
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